Returns & Exchanges
At Black+Blum, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return any unused item in its original packaging within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Prepare the Package
Carefully pack your items in their original, undamaged packaging to ensure they are protected during transit and include a copy of your return form inside.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at your nearest authorized courier location, ensuring you keep a copy of your tracking receipt.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.